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Billing support

Charged twice, charged the wrong amount, or don't recognise a charge? Send this form with the subject "Billing" and your order number (on your receipt). We correct genuine billing errors.

Please contact us before going to your bank: under our current draft policy a bank dispute (chargeback) bans your account and closes all your accounts. That policy is awaiting legal review. See the Refund and Cancellation Policy.

Legal information

CORE TRADING

Simulated futures evaluations and 1v1 trading battles on replayed markets.

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Legal

Terms of Service (draft)
Privacy Policy (draft)
Simulated Trading Disclosure (draft)
Risk Disclosure (draft)
Refunds and Cancellation (draft)
All legal documents

CORE TRADING offers simulated trading evaluations. All accounts, including funded accounts, are simulated: balances are not deposits, simulated profits are not actual trading profits, and past simulated performance does not guarantee future results. Payouts are performance-based payments under a written agreement. CORE TRADING is not a broker and does not guarantee income or profitability.

Development build. All legal documents are drafts pending review by legal counsel.

CORE TRADING support

AI assistant · answers from our rules, FAQ and policies

Hi, I'm the CORE TRADING AI assistant. I can explain our evaluation rules, payouts, 1v1 matches and policies, with a link to the page each answer comes from.

Our rules are still proposed and our legal documents are drafts, so details may change before launch. I can't see or change your account.

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AI answers can be wrong. Check the linked page. Not financial advice.