DRAFT — pending review by qualified legal counsel. This document is a working draft written for CORE TRADING's business model. It may change before launch. Highlighted placeholders mark information not yet supplied.
Fees are one-time and non-refundable; how cancellation, billing errors and payment disputes work.
Version 2026-10-30.1 · fingerprint f2da3971fc2c
Evaluation fees and reset fees are single, one-time charges. Nothing renews automatically, and we never charge your card again without a new purchase that you make yourself.
All evaluation fees and reset fees are NON-REFUNDABLE once paid, including if you do not pass, do not use the account, or your account is closed for a rule breach.
We will correct genuine billing errors, such as a duplicate charge or a charge you did not authorize on our site. If we issue a refund for an evaluation, that evaluation is closed.
[PLACEHOLDER: counsel to add any refund or cancellation rights required by law in the states or countries we serve.]
Because there is no subscription, there is nothing to cancel to stop future charges. You can stop using an account at any time. To close your user account or ask a billing question, email [PLACEHOLDER: support email].
Please contact us before disputing a charge with your bank. Any payment dispute, on any purchase, bans your user account: all evaluation and funded accounts are closed, and you can no longer buy, reset, request payouts or verify your identity. Payout requests made before the ban are held and reviewed individually. You can still sign in to see your history. We may lift a ban, for example if the dispute is withdrawn; closed accounts stay closed.